Last Updated: September 16, 2026

THE HOUSE KEEPER (PVT) LTD (“we,” “our,” “us,” or “The House Keeper”) respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, protect, and handle information when you visit our website, contact us, request a quotation, or use our cleaning, facilities management, maintenance, staffing, pest control, property support, and solar solution services.

1. Information We Collect

We may collect information that you voluntarily provide through our website, including when you submit an enquiry, request a quote, or contact us.

This information may include:

• Full Name
• Phone Number
• Email Address
• Company or Organization Name
• Service Type
• Project or Service Requirements
• Message or Enquiry Details
• Other information you choose to provide

We may also collect limited technical information automatically when you visit our website, such as browser type, device information, IP address, pages visited, and general website usage information.

2. How We Use Your Information

We may use the information we collect to:

• Respond to your enquiries and requests.
• Provide information about our services.
• Prepare and provide quotations.
• Understand your cleaning, maintenance, staffing, or facility requirements.
• Communicate with you regarding requested services.
• Provide customer support.
• Improve our website, services, and customer experience.
• Maintain website security and prevent misuse.
• Comply with applicable legal and regulatory requirements.

We will only use personal information for legitimate business purposes connected with our services and operations.

3. Information Submitted Through Our Website

If you submit information through our contact or quotation forms, we use that information to respond to your request.

For example, information submitted through a “Request a Quote” form may be used by our team to understand your requirements and contact you regarding the requested service.

Please do not submit confidential or unnecessary personal information through website forms.

4. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use the website, and provide a better browsing experience.

Cookies may help us:

• Remember website preferences.
• Understand website traffic and usage.
• Improve website performance.
• Identify technical issues.
• Enhance the overall user experience.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Website Analytics

We may use website analytics and similar technologies to understand how visitors interact with our website.

Analytics information may include general information such as:

• Pages visited
• Time spent on the website
• General device and browser information
• Referring website
• General usage patterns

This information helps us improve our website and online services.

6. How We Protect Your Information

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no website or internet transmission can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Sharing of Personal Information

THE HOUSE KEEPER (PVT) LTD does not sell or rent your personal information.

We may share information when reasonably necessary to:

• Provide requested services.
• Operate and maintain our website.
• Work with trusted service providers supporting our business operations.
• Respond to legal obligations or lawful requests.
• Protect our rights, property, website, customers, or users.
• Prevent fraud, misuse, or security threats.

Where third parties assist us in providing services, we expect them to handle information appropriately and only for legitimate business purposes.

8. Third-Party Websites

Our website may contain links to third-party websites, platforms, or services.

These websites operate under their own privacy policies and terms. THE HOUSE KEEPER (PVT) LTD is not responsible for the privacy practices, security, or content of third-party websites.

We recommend reviewing the privacy policy of any third-party website before providing personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving enquiries, fulfilling legal obligations, and protecting our legitimate business interests.

The length of time information is retained may depend on the nature of the information and the purpose for which it was collected.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request information about the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of information where legally applicable.
• Ask about how your information is being used.
• Withdraw consent where processing is based on consent.
• Raise a concern regarding our handling of your personal information.

Requests may be subject to applicable legal requirements and reasonable verification of your identity.

11. Children’s Privacy

Our website and services are intended for general business and service-related use. We do not knowingly collect personal information from children for marketing or other unrelated purposes.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date displayed at the top of this page.

We encourage visitors to review this page periodically to stay informed about how we handle personal information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us.

THE HOUSE KEEPER (PVT) LTD WhatsApp: +92 345 0900550

We care for our customers and are committed to handling your information responsibly while providing reliable cleaning, facilities management, maintenance, staffing, pest control, property support, and solar solutions.